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Privacy Policy

 

Here at Sick Be Nourished. We respect your concerns about privacy and value the relationship we have with you.  This privacy policy describes the type of personal data we collect about our customers, how we use this information, how long we retain it and how our customers can contact us about our privacy practices and how to exercise their rights.

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What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition we may use software tools to measure and collect session information, including page response times, length of visits to certain pages, pages interaction information and methods used to browse away from the page. We also collect personally identifiable information including name, address, email, and payment details. When ordering or registering on our site as appropriate, you may be asked to enter your name, email address, mailing address, phone number , credit card information or details to help you with you experience.

How do we collect information?

When you conduct a transaction on our website as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for specific reasons stated above only. We may use the information we collect from you when you register, make purchase, sign up for our newsletter, respond to a survey or marketing communication , surf the website or use certain other site features.

Why do we collect such personal information?

  • We collect such non-personal and personal information for the following purposes:

  • To provide and operate our services;

  • To provide our users with on-going customer assistance and technical support

  • To be able to contact out visitors and users with general or personalized service related notices and promotional messages

  • To create aggregated statistical data and other aggregated and /or inferred non –personal information, which we or our business partners may use to provide and improve our respective services

  • To comply with any applicable laws and regulations.

How do we store, use share and disclose our site visitors personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your date may be used through wix.com data storage, databases and the general wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by wix.com and used our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is joint effort  of brands like Visa, MaserCard, American Express and Discover. PCI-DSS requirement help ensure the secure handling of credit card information by our store and its service providers.

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How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to trouble shoot problems with you account, to resolve a dispute, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you  to enforce our User Agreement, applicable national laws and any agreement we have with you. For these purpose we may contact you via email, telephone, text messages.

How do we use cookies and other tracking tools?

Cookies are small text files that websites send your computer or other internet connected devise to uniquely identify your browser or to store information or settings in your browser.

We may use third party web analytics services on this site, such as Google Analytics. The services providers that administer these services use technologies such as cookies with server logs and web beacons to collect information (such as IP address) and use that information to help us analyse how visitors use the site. These vendors may use cookies placed on the site (such as google analytical cookies) and cookies placed on third party websites (such as Google Advertising Cookies) or other third party identifiers, together , to continue using this site. You may change your cookie settings at any time to accept or refuse analytics technologies.

To disable google analytics please download the browser add-on for the deactivation of Google Analytics provided by Google at

HTTP://TOOLS.GOOGLE.COM/DLPLPAGE/GAOPTOUT?HL=EN

How can our site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at info@sickbenourished.org or send mail to or you can call us on (+44) 07735420515)

Data Retention

We keep the information you provide for the duration of our relationships, plus a reasonable period in order to be able to run regular deletion routines or take into account the applicable statute of limitation period or if required under mandatory applicable law. If you wise to receive marketing communications, we will keep the information necessary to send you these communications following the end of our customer relationship or following their collection, if you are a prospective customer.

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How can we protect your personal data?

We use regular Malware Scanning. Our website is scanned on a regular basis for security holes and vulnerabilities in order to make your visit to our site as safe as possible. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access and rights to search systems, and are required to keep the information confidentially. In addition all sensitive/ credit information you supply is encrypted via Secure Socket Law (SSL) technology.
All transactions are processed are processed through a gateway provider and are not stored or processed on our savers.
We may then appropriate technical and organisational safeguards to ensure appropriate level of security of your personal data, in particular to protect your personal data against accidental unlawful or unauthorised destruction, loss, alteration, access, disclosure or use. However no security system is perfect and we cannot promise that information about you will remain secure in all circumstances, including the security of your data during transmission to us or the security of data on your mobile.

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time. So please review it frequently. Changes and clarification will take effect immediately upon the posting of our website.
If we make material changes to this policy, we will notify you here that is has been updated, so that you are aware of what information we collect, how we use it and understand what circumstances if any, we use and /or disclose it.

Questions and your contact information

If you would to: access, correct, amend or delete any personal information we have about you. You are invited to contact us at 

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